TERMS & CONDITIONS OF BOOKING

 

COVID / GENERAL SICKNESS / WAIVER

 

Braids For Days reserves the right to refuse services to clients with illnesses or conditions that may be contagious. You must disclose any health conditions that are contagious or ailments which may be affected by the application of products to your hair such as; allergies, open wounds etc. If you are showing symptoms of any contagious illness, we will not continue with your appointment and your deposit will be forfeited.

If you are unwell, and/or have been in contact with someone who has tested positive to COVID-19, you must disclose this before your booking/appointment.

 

You must adhere to the following COVID-19 protocols:

· Wear a mask

· Check in via the Safe WA app upon entry

· Come alone (if you need to bring someone please ask in advance, as we need to keep our clients & other staff safe).

 

APPOINTMENTS: (This includes but not limited to, general bookings, workshops, festival bookings, bridal trials and hire bookings.)

· 50% non refundable deposits required for all appointments. No booking deposit is refundable under any circumstances.

· Deposits are forfeited for any cancellations due to sickness.

· If the client is required to isolate due to COVID-19 and gives Braids For Days less than 72 hours notice, their deposit will be forfeited.

· If more than 72 hours is provided by the client, they are required to show proof of self isolation instructions to the mobile number and name registered on their booking. The deposit value can then be transferred to a new date within 6 months from the original appointment date.

· In the event of a government enforced lockdown occurring due to COVID-19 where hair salons and studios are not allowed to operate, deposits can be transferred to a new chosen date within 6 months from the original appointment date.

· If a Braids For Days staff contract COVID-19 or comes in contact with a close contact and is made to isolate, your deposit will be issued as credit with a 6 month validity to rebook from original appointment date.

· If a client chooses to transfer a deposit to a new booking date (if abiding by the above terms), this can only be transferred to 1 booking, not multiple.

· If the deposit value is higher than the new booking total amount, the difference will be forfeited (ie, deposit value is $100 and the new appointment is $60, $40 will be forfeited by client).

· If your event has been cancelled/postponed, but there is no lockdown in place (i.e. hair industries are able to operate), your deposit is non refundable/or transferable to a new date. Please advise if you wish to cancel with as much notice as possible.

· Any bookings that are transferred to a new date must be under the original clients booking name and details and must be attended by the original client.

 

WEDDINGS:

· 50% non refundable deposits required for all appointments. No booking deposit is refundable under any circumstances.

· If a Braids For Days staff contract COVID-19 or comes in contact with a close contact and is made to isolate, your deposit will be issued as credit with a 6 month validity to rebook from original appointment date.

· If transferring a deposit to a new booking date, this can only be transferred to a maximum of 3 bookings.

· Any bookings that are transferred to a new date must be under the original clients booking name and details and must be attended by the original client.

 

Deposits will be forfeited if cancelling/postponing your wedding date due to reasons relating to COVID-19 that is not a lockdown, such as but not limited to;

· Financial

· Sickness/or contracting COVID-19

· Border closure

· Friends/family members not able to attend wedding

· Venue limitation on guest numbers

· Becoming a close/casual contact with someone with COVID-19 and made to isolate at the time of your booking

· Masks mandatory at weddings

 

If you have a wedding booked with Braids For Days, we recommend you do your best to self isolate 2 weeks leading up to your wedding to avoid losing your deposit with us.

 

Please note, we have a ‘Hair Industry SOS’ Facebook group in the event Braids For Days cannot attend your appointment. We will do our best to find a replacement, but can not promise.

 

Please remember we are all facing these unprecedented times and deposits do not only partially cover your booking, but they are to assist in covering the costs of running a business. These are things such as, but not limited to; administration time, insurance policies, website, booking system, products.

 

We have a “No Show, No Toleration” policy – if you do not show up to your appointment, we will not take bookings from you in future.